Frequently Asked Questions

1. Why can't I buy some things online?

2. What are the shipping costs?

3. What's your refund policy?

4. Can you install my purchases?

5. Can you automate my purchases?

6. What is your privacy policy?

7. What are your terms of service?

 

 

 

 

 1. Why can't I buy some things online?

Good audio is something you must hear to believe, which is why with some of our more high range products we encourage customers to drop by the store and experience the sound themselves before making a purchase. During this visit we can also answer any questions you may have about optimising your room and the product, as well as recommending other equipment/music that would suit your unique tastes.

 

2. What are the shipping costs?

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3. What's your refund policy?

Our refund policy can be viewed here.

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4. Can you install my purchases?

We understand that not everyone enjoys or is able to set up their own system which is where our in-house team comes in - when you purchase your equipment just let us know if you'd like a hand with installation and we'll give you an obligation-free quote on the spot.

 

5. Can you automate my purchases?

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6. What is your privacy policy?

From your average Joe to the Queen herself, everyone needs good audio - regardless of whether you're hiding your spending from your missus or the paparazzi, Trimira Audio will keep your transactions confidential and won't release your personal information unless absolutely required by law.

Our full privacy policy can be found here.

 

7. What are your terms of service?

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Our terms of services can be found here.

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